Frequently Asked Questions


Why should I see a counsellor?

Speaking with a counsellor allows you to talk through your concerns, develop coping strategies and increase self-awareness. You are the master in your life however if you're feeling stressed, having relationship problems or just need someone to talk to, I can help you to develop methods and strategies to help cope and move forward.

I don’t make a diagnosis of any mental health conditions but assist to develop strategies to cope with what is going on for you.


How many sessions should I attend?

The number of sessions will depend on the support you need and the goals set in your early sessions. You may like as few as three sessions or as many as you feel is necessary to achieve your goals. The number of sessions will be determined between us.


Can I claim any part of the session cost through Medicare?

Unfortunately, Medicare rebates are not available for counselling at this time.


What happens if I need to cancel?

24 hours notice is required for cancelled sessions.

Less than 24 hours notice will not be refunded. Exceptional circumstances may be considered.

What if I don’t feel like the sessions are working?

Please raise your concerns with me and they will be addressed as quickly as possible. The relationship between a counsellor and client is important to good outcomes in counselling, so please do address any concerns you may have.

Why is payment taken before the session?

Payment taken before the session make the experience straightforward. Prior payment allows us to utilise all of the time available during the appointment without disruption.


What happens in the first session?

The first session tends to focus on building a relationship and discuss why you feel counselling will help you at this point. The first session may be very emotional, tiring, confronting or none of the three depending on your circumstances. I will aim to help you feel at ease sharing your story.


Will my information be private?

I take your privacy to be of the highest priority and have chosen my systems according to their attention to security.

Counselling provides confidential support. This means that everything you and I discuss is private. The exception is having a duty of care to report something that threatens your well-being or the well-being of others. This legal requirement will be explained to you in your first counselling session.